Telemedicine Talks

#61 | One Year of Telemedicine Talks: Lessons from 58 Episodes

Episode Summary

Join hosts Phoebe Gutierrez and Dr. Leo Damasco as they reflect on one year of Telemedicine Talks, sharing the realities of launching a podcast, the lessons learned from 58 episodes, and how conversations with clinicians, founders, and innovators shaped their understanding of telemedicine, entrepreneurship, and healthcare transformation.

Episode Notes

What does it take to launch and sustain a healthcare podcast?

In this special one-year anniversary episode of Telemedicine Talks, Phoebe Gutierrez and Dr. Leo Damasco reflect on the journey from a simple idea to 58 episodes featuring clinicians, founders, and healthcare innovators.

They discuss the behind-the-scenes realities of podcasting—from finding the right co-host and booking guests to balancing busy careers while producing weekly episodes. Along the way, the show has become a platform for honest conversations about telemedicine, entrepreneurship, compliance, and the evolving healthcare landscape.

Phoebe and Leo share lessons for clinicians interested in podcasting, including the importance of knowing your audience, staying authentic, and building the right support systems.

Looking ahead, they preview upcoming conversations on AI, compliance, new models of care, and the real journeys of healthcare professionals building businesses in telemedicine.

Three Actionable Takeaways:

  1. Find the right podcast partner:
    A co-host with a different background or perspective can create better conversations and make episodes more dynamic and engaging.
  2. Know your audience before you start:
    Whether your podcast targets patients, clinicians, or entrepreneurs, understanding your audience helps shape the topics, format, and frequency of your episodes.
  3. Outsource the technical work when possible:
    Editing, production, and distribution can quickly become overwhelming. Using a podcast network or production team allows hosts to focus on conversations and content.
     

About the Show

  Telemedicine Talks explores the evolving world of digital health, helping physicians navigate new opportunities, regulatory challenges, and career transitions in telemedicine.

About the Hosts

Dr. Leo Damasco – Pediatrician and emergency medicine physician turned telemedicine advocate, helping clinicians explore new models of digital healthcare.

Phoebe Gutierrez – Former state regulator turned telehealth executive specializing in compliance, healthcare regulation, and sustainable virtual care models.

Connect with Phoebe Gutierrez

LinkedIn:
https://www.linkedin.com/in/pkgutierrez/

Email:
phoebe@telemedicinetalks.com

Episode Transcription

Speaker 1: [00:00:00] Hey everybody. Welcome back to telemedicine Talks. As always, this is your awesome host, Phoebe Gutierrez, and

 

today's episode, well, you know, we were thinking about it and it just dawned on us last week or something like that, that, Hey, we've been doing this for a year, Phoebe.

 

Actually you reminded me 'cause I can't even remember my kids' birthday sometimes. But, we've been doing this for a year and I can't believe it. This is crazy. And we just wanted to talk about, our journey, this past year. So Welcome to telemedicine talks and our reflection after a year.

 

Speaker 2: Yeah. it's really crazy to think about, the fact that we have, 58 episodes, which is like bananas. and just like all the different things that has. The trials and the learnings and kind of experimenting with different, methods of doing episodes.

 

It's been fun, but we thought that it would be really helpful to share what it [00:01:00] looked like and what it actually took for us to get here. one year in, especially as there's so many physicians out there and clinicians and other business owners, I think sometimes that go, Hey, I'm gonna start a podcast.

 

'cause like. It's free and you know, it's gonna be real easy. Me and Leo are here to tell you that it's probably not as easy as you thought.

 

Speaker 1: No, no, not at all. But, you know, on the flip side though, it is doable, right? Yeah. if you'd asked me a couple years ago, Hey, your podcast blah, blah, blah, and everybody just laughed Hey, there's no way I'm gonna do podcasts.

 

First of all. I don't like listening myself. contrary to popular belief, I don't like, hearing myself talk too much. You may not believe that much I ramble on nowadays, but I don't, and this was stepping outta the comfort zone for me for sure. As strictly a clinician, you know, doing work brick and mortar and, just going day in, day out.

 

This was never a thought that this could happen. And one, I didn't have the time. And partly, the whole telemedicine thing, and this [00:02:00] is why I started to wanna share the story, was it gave me the opportunity to do this. Now I have the opportunity to do this, but still, there was kind of a hump that we had to get over.

 

we had to convince ourselves that, hey, this is something that we can do and just do it .

 

Speaker 2: Yeah. I mean, I think I have a different, journey. I think I've wanted to start a podcast for like 15 years, like before podcast existed, I was like, I wanna do this.

 

I think my limiting thing, which interestingly enough was that I did not wanna do it by myself.

 

Speaker 1: Yeah.

 

Speaker 2: And. before you approached me, Leo, I approached a lot of other people to try to start a podcast because to me I was like, well, you know, I bring the compliance stuff, it's just so boring.

 

Like, I will be very honest, nobody wants to hear rules and compliance and startup and like, you know, me all my problems all the time. And so to me the interesting part is you know, looping in the clinical side, the physician side, all of that. And so I [00:03:00] was actually searching for a podcast partner.

 

I pitched it to some of your old buds, was told no. I pitched it to Jake. I don't know if you remember Jake .

 

Speaker 1: Yeah,

 

Speaker 2: a real fun podcaster. I talked about it with, some friends, and I think at the end of the day when I do something, I take it really seriously, like absolutely.

 

I really wanted to make it work. And then just out of the blue, you were like, you want to start a podcast? And I was all. Why didn't I think, Leo? Yes, let's do it. For me it was probably the easiest yes I've ever said. And I say yes to just about everything these days. Like, but it was never about me figuring out how we could do this.

 

It was more about just like finding the right person to kind of jump in with me and do it.

 

Speaker 1: Well, I think that's key too, right? it definitely, you were just a natural fit, because you definitely brought a lot to the table. A lot of the compliance stuff , a lot of the questions that the doctors were having, that were approaching me.

 

I was like, well, and we were working, together on another thing and I was like, Hey, just [00:04:00] go ask . You know, she'll know. And I was like, Hey, why not? One, I'm very reassured. I was like, your a hundred choice, thank you very much. But

 

Speaker 2: look, I can only speak honestly. It wasn't that you were my hundred choice.

 

I dunno why I just didn't,

 

Speaker 1: no,

 

Speaker 2: think about it.

 

Speaker 1: No, no, but I agree. You know, it's a lot easier to have a willing partner and somebody that we could talk. So just openly and candidly together. And it just flows. You know, I see a lot of podcasters that just do it all alone.

 

I'm like, I don't know how they do it, it's just like talking themselves and it's easy. How, you know, we go back and forth. Some of the hardest episodes is when I was doing it alone, I was like, oh, that's just me rambling. It's not interesting. I can't even interest myself, you know what I mean?

 

I'm like, how are people gonna listen? Yeah. So,

 

Speaker 2: well, for me, I think one of the other interesting things that was really important for me when doing the podcast was. I wanna be authentically me like all the time . Yeah. And I think sometimes people don't like that, right? Like, we're a [00:05:00] brand, we have a service.

 

We have to say a certain thing or act a certain way. And I think one thing that you and I also, really much aligned on was kind of like that, like, we're gonna be very. Honest, we're gonna have different perspectives here. Like, yes, we believe in the value of telemedicine, but the first thing I said to you is like, I know these anti telemedicine peoples, I want them on the show.

 

Like I wanna hear like the contrary perspectives. I wanna hear like debate. And I think that, for me, one of the things that I'm really glad that we were able to bring over this last year, what was exactly that, different people with different perspectives, different expertises, sometimes like completely going against like each other.

 

Like we would have one guest that would say something and we'd have another guest who would say like the complete opposite. And I think that. for me that's been, you know, one of the fun things is like getting the guests, hearing the perspectives and then, we ultimately have our own opinions too.

 

Speaker 1: Yeah. And that definitely contributes to the authenticity [00:06:00] of it, I think. You know what I mean? And the, looking at our episodes, episode four, and this is one of my favorite ones too, is when we had, doctors saying come in and was like, Hey, You know what I mean? And I thought so helpful.

 

But yeah.I think our guests too, we just, took anybody that wanted to share their story regardless of, hey, if we agreed, if we'd not, if we did or did not, but you know, it was just having that conversation.

 

Speaker 2: Yeah. Well, and I think too, so just to kind of give people a little glimpse into like what it looks like from our day to day and like, kind of like what our commitment has been, right?

 

So there have been moments where like, I've tried to quit, right? Like, Leo had to talk me off the ledge where I just was overwhelmed. I had a lot of stuff going on personally. There, you know, have been moments where we both were like, we don't feel like recording. And we've had to push through those moments where it's like, I really don't wanna do this today.

 

But then, you know, you get on and we always have a good time. And, I think some of the things to consider if you [00:07:00] are considering a podcast of like, what goes into it. From my perspective, and Lee I'll let you jump in, is, I think we keep it really flexible and fun.

 

the interesting thing is I think we both are reaching out to different guests that we just want to talk to.

 

Speaker 1: Yeah.

 

Speaker 2: it's interesting, like I get certain, perspectives, Leo, you have your, different perspectives. But one of the big initiatives or things that we have to do is like, you have to get guests.

 

Like you only have so many friends in your circle before. They're like, okay, you have to do that cold outreach. So I think that's one thing is really kind of building the network. You also will just start to get random people reaching out to you because it's the cross pollination. Of, people trying to also like spread their word about their business or their podcast and kind of having to feed through like that a little bit, I think is something, and then like, ultimately, like what are the themes that we're gonna be focusing on? I know I kind of lead a lot of that on the telemedicine talk side, just probably 'cause [00:08:00] I'm so opinionated. But, I think the other big thing that we have to focus on is, what are we actually gonna be talking about this month?

 

How do we kind of like structure that? How are we researching that stuff so we can have some informed decisions? And, you know. Ultimately, like, preparing ourselves to record.

 

Speaker 1: Yeah. And I think that was one of the most challenging things. And it took a, little bit right, I think, to get our footing

 

And I think in the very, very beginning we tried to be very, very structured right. and I actually have almost a script, right? And you know, listening back and I try not to, 'cause it's painful for me to listen sometimes, is when we were super structured and super scripted.

 

Speaker 2: You don't wanna listen to our voice episode . Like, you don't wanna just have that on repeat where like,

 

Speaker 1: Robotic and scripted .

 

you know, I was just cringey. I was just listening to myself. I was like, gosh, how did we get to 50 episodes? People actually listening, hey mom, thank you for listening. But honestly, I thought, you were kind the [00:09:00] only listener, but it turns out no, there's other people that kind of wanna listen. Yeah. So, yeah, it's, getting that flow, But also, I think another kind of hard part is if you don't do your research right, if you don't have some sort of idea where you want to go with it, or know your guests, so forth and so on, then you're lost in sauce, right?

 

And Just not a good episode there. there's no direction or really no focus per se now, you know, in a lot of episodes, even though we had a general idea and in background, we just let the guest kind of flow and find the direction where the podcast was gonna go.

 

Right.

 

Speaker 2: Yeah. I mean, I think a lot of it for me, has been. The research is interesting just because like for my job I have to stay up to speed on all of these things. Yeah. So it's really important for me to actually have to do the research. And it's been fun to kinda have a platform to be able to kinda like, share it with whoever wants to listen, which again, interestingly enough, as a lot [00:10:00] of people thank you to all of our listeners.

 

Yeah, thank you.it was the cutest thing. I had a potential client that set up time with me, and it was really flattering because they were talking to me in episode. So they were like, yeah, well you said this thing on episode this is so cool, episode 55. And I'm like, I don't know what episode that is.

 

I need to do better at paying attention to that stuff.

 

Speaker 1: Right.

 

Speaker 2: But I think the interesting thing is. We're actually sharing enough with people to where we are motivating them to take steps, we are motivating them to launch private practices. I now have about five people who I have either supported or you know, past clients, current clients who basically got that extra push from listening to the podcast.

 

So for me it's at the end of the day, even though this is a lot of work, we. do it start our sweat equity in there. yeah, I think we're still [00:11:00] being able to kind of like, share the benefits of telemedicine. We're able to share like how people can do this safely. And so for me it's still my favorite part of, the 57 jobs I have.

 

This one is my favorite.

 

Speaker 1: Well, no, this is a lot of fun. It really is. I look forward to it, but it does, right, it does take dedication, right? I think you and me both, we have a lot of on our plates, right? And We're juggling. And, if we don't set aside, time and really commit to the time that it takes to do this, then I don't think we would.

 

Right. And there was definitely times right where you mentioned it, There was these ebbs and flows depending on what was happening in businesses in life, and we were like just don't want to do it. Just felt like, hey I just don't wanna hear myself talk, I don't wanna talk about telemedicine.

 

Right. I don't wanna talk about any business right now. And just getting off that and just kind of shaking it off, I think was very helpful. and all around, right? I think this, [00:12:00] served as a catalyst to, get things going again when, things were looking a little rough on the business of the personal side.

 

So, I'm very thankful for this platform, this opportunity, and just being able to talk with you about stuff, right? Yeah.

 

Speaker 2: Yeah. it's been great. I mean, I think also, like one of the things that. I think was a barrier for me doing it, independently, which, you solved with kind of like the doctor Podcast Network was the video editing?

 

Yeah. Getting us geez, what's it even called? Syndicated. But, you know, we hired. And we joined a network called the Doctor Podcast Network. And they had different, offerings where they could help us with setup, they could help us with like monthly, you know, editing and doing all that stuff. So we outsourced the stuff that actually gave us, a bunch of like heartburn.

 

And were able to kind of just focus on building the solid foundation for, what we have now. Yeah, and I think that was also like a really tremendous. [00:13:00] Help in, especially in the early days where like, I didn't know how to do any of that stuff. I know a little bit now from, our podcast team who's kind of taught us along the way.

 

Speaker 1: Yeah, no, I think that's key. You know, joining the Doctor's Podcast Network was huge. 'cause you're right, it does take that out of our plate. And for the docs, looking to start a podcast. I definitely recommend it for not paying us to say this, but I totally, totally, totally recommend it because yeah, it takes that piece off, right?

 

It takes the technical piece off where you could focus on being creative, focus on getting your guests, your clients, and the team is just awesome. and they keep us on point, right. and in terms of marketing stuff, there's an option, for you to hire them to do that.

 

And They've been great. So yeah, definitely recommend finding a service like that, if not using that service altogether.

 

Speaker 2: I think one other key thing that's really important as you are. thinking [00:14:00] about building a podcast is like, and this goes in, with anything, with social media, with sales, with marketing, with all of it.

 

But, you know, you really wanna understand like who you're speaking to.

 

Speaker 1: Yeah.

 

Speaker 2: So if your goal is like, I'm gonna start a podcast because I want to grow my practice, then like the stuff that me and Leo talk about, like, do not talk about any of this stuff. Right. You need to talk about, medical education and really kind of stay up to date on, different, you know?

 

Yeah. if you have, let's say, like an aesthetics clinic, like you'd be doing an episode about like, peptides that just got FDA approved or something like that to where you're trying to reach that audience. Me and Leo, of course, are speaking to doctors and clinicians and private practice owners and entrepreneurs, and so Our topics are trying to reach you all who are listening to us. But you have to have a different approach when you're doing kind of like the consumer side. Yeah. And that is, it could be a little bit easier, So I think there's different approaches, right? Me and Leo strategically do weekly episodes.

 

On the [00:15:00] consumer side, a lot of like brands that are really trying to focus and, kinda like infiltrate into a person's life are doing very short episodes, but daily, or three times, four times a week. But there are these like micro episodes where it's like one fact or one topic or you know, one thing just to kind of

 

Get it out there. So there's multiple approaches to how you can do a podcast. And it ultimately, a lot of it just kind of depends on like who you're trying to speak to.

 

Speaker 1: Yeah. And I think the team at DPN was very good at explaining that too, right? and trying to create a solution or just a way forward.

 

But It's super important to identify that avatar, you know, that. Target audience that you're talking to, right? I think that's one of the very first steps and really transitioning to kind of entrepreneur side or wannabe, right? and more of the business side.

 

This was an idea that was just foreign to me and it took a lot of repetition, a lot of practice to do so. Right? And anything that you do really, I would [00:16:00] argue on that side, just creating anything. Yeah, your first step should be, who you're doing this for, who your target audience is and who that avatar is.

 

We spent a decent amount of time trying to identify that and trying to, and as we go along too, we've made little adjustments or little fine adjustments to do that. Right. But I think, having that knowledge of, hey, this is who is listening to us is key. So

 

Speaker 2: yeah,

 

Speaker 1: that's one of the first steps.

 

Speaker 2: Yeah, I think the interesting thing is from like the consumer perspective it should be relatively easy for you all to figure out what kinds of questions to kind of like, discuss or talk about because, you know, just like go ask a non-clinician. I think that's another thing that Leo, you and I do really well is I.

 

Consistently remind you that I don't know, like what gestalt means. I don't know what intubated means. I just am [00:17:00] slowly learning about like all these other clinical terms that y'all say. And so sometimes it's nice for me to be like, come on, like we're talking like humans, like I'm not a doctor.

 

and like either people you're trying to talk to are also not doctors. So again, a little bit of it is this kind of like learning curve of, speaking the right language so that your audience understands. But I think that's where like we've had a lot of fun. I don't know I get to make fun of you a lot and all my doctor clients that use these big words that I just don't understand.

 

Speaker 1: Oh and on the flip side too, I think that's our crutch too, is like, we don't know what we don't know. Right. we went. And I'm speaking for myself, but I went to how many years at Dork School and then I just came up as dork School. You know, it is like, Hey, this is all I know.

 

And, getting that perspective and outside perspective in and being like, Hey, you know, this is how non clinicians think is very key. And has actually, I think, rounded out my education and my [00:18:00] experience and helped me be a better person in approaching. You know, health business, health tech, just anything within this marketplace.

 

Totally helpful. So that goes back to the, hey, find the right partner,

 

Speaker 2: yeah.

 

Speaker 1: have somebody grounded, honestly, I think if we did our personality scores, it would probably be the exact opposite, which is helpful, which is great.

 

Speaker 2: Yeah. No, I mean,we have a good time. But from your perspective, just to round it out, like in the past year, what were your, like, top three episodes? Oh. if you can throw out three I know we have a lot of fun.

 

Speaker 1: Yeah. Ooh, I'm gonna get the names wrong.

 

I'm so sorry. I still call everybody dude or ma'am 'cause I just get the names wrong. here's a few and, who is that? That was just mind blowing. who did we just talk to? You brought her on.

 

Speaker 2: Oh, sunshine.

 

Speaker 1: Yes. I [00:19:00] think number one. Talking to Sunshine more blew my mind. Honestly. we try to like contain our episodes between 30, 40 minutes and I looked down and it was like at the 45 minute range and I was like, there's so many more things I wanna ask and learned from her.

 

And it was such a wealth of knowledge and it was done and she packages so easy to understand. And I literally left that episode going, wow, this is amazing. I learned so much. I would love to have Ron Moore. so yeah. and again, I love all the episodes and thank you all guests, but yeah, so that was number one.

 

Number two was who is your business partner?

 

Speaker 2: oh, Chris?

 

Speaker 1: Yes.

 

Speaker 2: Chris

 

Speaker 1: was, that was another one. Partly because his story was amazing, from handbag designer to where he was now. Chris, what was his last name? Sorry? Chris.

 

Speaker 2: Ian. Chris. Yeah.

 

Speaker 1: and I gotta give a shout out [00:20:00] to my buddy Manzo, because.

 

See the energy that guy brings to anything really, and just the perspective, he just tells it honestly and plainly. Yeah. And I respect that. I really do. And you know what you get when you talk to him and there's no questions about what he's thinking. And you don't see that from a lot of people.

 

So the honesty and how candid he was, and really just, he loves to talk about his journey and he really has, just a drive to help people. He's just a genuine person and you could tell that and how excited he is and how fiery he gets and I love it.

 

You know, just having that energy on Is very refreshing. Yeah, that's my topic. How about you?

 

Speaker 2: Yeah. Manzo was one of my favorite episodes. Yeah. I mean, I think it's also just because like, we're friends too. Yeah. So sometimes to me it's kind of like that. Like you are who you are.

 

I think episode [00:21:00] three with Husen was also one of my favorites. Yeah. Just because it was such a contrary, you were literally like, oh, was it episode four?

 

Speaker 1: Yeah.

 

Speaker 2: you know, you were so focused on like, no, like telemedicine's good. Like you're trying to convince him, right?

 

And he's like, look me, like you're never gonna convince me. Like it's never gonna happen. and I think like, having that perspective and that conversation was fun. He's also just a hilarious person to have. Another one that was really good was our conversation with O Kim.

 

Speaker 1: I was just about to say, I was just thinking about that

 

Speaker 2: and I really liked that one again, he went from, I think a little anti telemedicine to, I'm making telemedicine work for me. Which I think was the cool thing of like, I'm not saying yes to every job. I'm not doing what other people are doing.

 

Yeah, yeah. I'm picking the stuff that's right for me.what did he say? It took him a year to kind of jump into telemedicine when everyone's like, just go, go, go, go. And he's like, no, no, no, no.

 

Speaker 1: And I was talking about the top three, but you know, a lot [00:22:00] of these guests, offered a lot and it was so hard.

 

But you're right, chem, I was just thinking about that 'cause. Again, it was that genuineness, right? It was, in the setting of just go, go, go. And hey, you need to go all in. His stance was like, Hey, this is what I wanna do and this is what's gonna make me happy, and I'm gonna let it fit in. So, yeah, no,

 

That was another one, you know, and we're trying to get him back on Chem. If you're listening, get back on this.

 

Speaker 2: Yeah. Well, we'll get him Right. Chems was great. and then I think like my top favorite episode of all time was when we brought all my pa friend Oh yeah.

 

On mainly just because I've gotten to watch their whole journey of. From ideation to now, they are all private practice owners. I got to be part of that and kind of like watch them grow. But we were chatting about it after and we were all emotional and

 

Speaker 1: Aw.

 

Speaker 2: You know, because it's been a hard year.

 

Yeah. Like it's taken them, you know, eight months to get to this point. They're launched, [00:23:00] they're, seeing, and so it was really great to kind of get, to have them on and talk about their journey. And, for me, I think that was. You know, probably my most fun episode.

 

I think I was also eating like the biggest bowl of Panda Express during that episode. So you walked us on YouTube and you wanna see me scar down some orange chicken? Right. Great. One for that. But no, I mean, I think that the interesting thing is I think We have brought on basically like all experts from different places, right?

 

We've had Nick Cruz from June Skin who literally was like, I'm gonna go build this thing that doesn't exist and made it work. You had, Chris from single Aim handbag designer,

 

Speaker 1: right?

 

Speaker 2: You know, like we've had physicians that were leaving traditional brick and mortar. We've had PAs that were doing things we've had.

 

Lawyers that were launching their own, you know, startup companies. Yeah. 'cause they saw like a need in like [00:24:00] privacy and security. I think the beautiful thing is the people that we've brought on have all basically said. They're working in some way, shape or form in medicine and like they weren't fulfilled.

 

And because of that, they chose to make something change some sort of adjustment, whether it was a business adjustment or a, way of practicing adjustment or something. Either way, to me it is beautiful to see people bet on themselves and ultimately like find happiness and succeed and.

 

You know, make some real positive changes.

 

Speaker 1: Yeah. listening to the journeys, and I think there's some amazing journeys that, we've been able to, share, you know, talking about Dr. Crane, Dr. Mo Gibbons. that was, I thought, a very, enlightening month. And, yeah, it's just fun to hear and it's, every episode.

 

and I'll be honest, some episodes, you know, I go and I'm like, huh, this may [00:25:00] be a stretch to be able to connect with right. To, what we're doing and what our audience is. But somehow or the other, somehow there's some breakthrough in the middle of the episode. I'm like, wow. and we just go off and just talk and it just connects.

 

And I find that there is always something useful for me. At least. I'm being very selfish. Right. Because, I learned a lot from every single person that comes on, regardless of what, you know, I think how it's gonna be or how it starts out. So totally thankful and appreciative of everybody that's come on.

 

Speaker 2: Yeah. And if you wanna come on and even ask us questions, just let us know. We can get you on, we have a. pretty jam packed schedule. But I think some things too is like, I would love to do an episode with somebody who's wants a live consulting session from me and Leo to people who've done it, right?

 

Like, come talk to us about your invitation of jumping in and let's see if we can have a, conversation about, you know, some real [00:26:00] honest, questions on like what you're thinking and going through.

 

Speaker 1: Yeah, no, it'd be awesome. 'Cause there's a lot of questions out there, right? We get a lot of side questions, people reaching out personally, and I'm sure, there's more people out there that have the same questions, so it'd be fun to just talk it through and really, maybe we don't have all the answers, but it'd be awesome for me to learn, you know, what else we needed, what else I need to learn about and brush up on too, so,

 

and looking forward, what are you hoping, you know, this next year will bring?

 

Speaker 2: For me, I think that one I would love to get more kind of like varied opinions on stuff where people tried and failed. Some interesting stuff is happening in my life. So I want to pull in a little bit more of the compliance side.

 

I wanna talk a little bit more about people who have kind of gone through the lows to get to where they're at. So people who have gone [00:27:00] through federal investigations with like Medicare. Yeah. A really interesting topic that I definitely wanna cover this year. I think talking about, other types of like models of care.

 

Seeing, again, kind of layering in some of my Medicaid background on, you know, different programs that the government is trying and how things are working, in-house. So getting some of my regulator friends, hint, hint, nudge, nudge. Please stop avoiding me when I talk about the podcast guys. Stop being scared of the government.

 

Come on. And, you know, I think I wanna layer some of those things in. I also wanna do some fun episodes. So I think that we wanna layer in a little bit more of the clinical side. Like I wanna do, one with our kids where they're asking, kind of like doctor questions. And then I think the last thing that I'm really hoping to do is I want to have more panel discussions.

 

So where it's not just like a one-on-one guest, but like, you know, I think we're gonna bring Hussan back and talk to him about. Telemedicine and [00:28:00] ai and I wanna get, another person who might be like a proponent of AI on the show. And we can have kind of like, some fun little debate.

 

So thinking about how we're, you know, kind of layering in some of those different topics, but also kind of like methods of how we engage with speakers and guests I think is gonna be interesting too.

 

Speaker 1: Yeah, no. looking at our schedule, I think, this year is gonna start out strong.

 

I have some great guests coming on. some names that people will know a little bit more too. So I'm excited about that. But also, you know, I think trying to loop our earlier guests back and see where they are at, and where they are now, and any changes, I think.

 

You know, I want to do that. I definitely like the panel discussion. The PA panel discussion was amazing, I thought. And just having that energy and just having different people on, was super informational one, but it was just a good talk. Just hanging out, as we go along in our personal business journeys, share that as well and share what [00:29:00] we learn.

 

What I wanted to also maybe delve into is also seeing how, there's a lot of this rural health stuff coming up, increasing care, you know, delving deeper into that and, maybe getting more stories of how different, telehealth providers are establishing their own care as that.

 

especially after COVID, there was a lot of. Direct to consumer business. A lot of focus on, volume and, niche kind of products. But as the market kind of settles and, we're getting into payers, we're getting into Medicare, Medicaid, it'd be nice to get more of those stories to help people navigate that system.

 

'cause you're not gonna escape that, you know, you're just gonna have to deal with it. or I think most of us will have to. be forced to manage that if we want to have a successful telehealth business. But yeah, so that's kind of stuff that I wanna see as well.

 

Speaker 2: No, I agree. I think, one thing that everybody can expect is we are gonna be having some like recurring [00:30:00] guests That are gonna be participating in some episodes. So we will be having probably some episodes, Leo will, like, you'll just be doing them with like a recurring guest or I'll just be doing them.

 

Like a recurring guest or like, we'll kind of mix it in. But, to your point, like Sunshine is going to be a recurring figure on our day. He's gonna be coming back and doing kind of like regulatory and policy updates and, entertaining me with somebody I can talk to and my words. but Sunshine will be kind of like coming back on the show.

 

So if people have questions on. different topics or different guests that you want to see more, recurring, let us know. But

 

Speaker 1: we need to put a notice out before Sunshine comes on too. 'cause honestly it's wealth of knowledge just

 

Speaker 2: yeah.

 

Speaker 1: For people starting their stuff out there definitely must listen, I think.

 

Speaker 2: Yeah. Absolutely. And then I think too is like we'll be, you know, kind of pulling in. some more of like my clients that are actually going through the process. I think what's really helpful for [00:31:00] people, especially people that are on the fence about either wanting to start something or kind of in the thick of starting something, is hearing the stories of how people overcame different challenges.

 

And so even pulling in folks that are. 25% or 50 way, percent through their launch I think is also gonna be something that you'll see. But promise, we'll keep it fun and light and us

 

Speaker 1: will be yeah. I got no other way. I'm sorry.

 

Speaker 2: Yeah. Unfortunately it's, this is what it is.

 

Speaker 1: You struggle with it.

 

Speaker 2: Yeah.

 

Speaker 1: But no. Thank you all for listening. You've made this an awesome, fun journey for myself and for Phoebe. this has been great. And thank you all for your support.

 

Speaker 2: we really appreciate all of our listeners.

 

And we're here for you guys. So again, if there's something like you're struggling with on your side or you have a question Email us, I'd be happy to do the research and put together an epi. You get some free consulting, some free [00:32:00] advice. Feel free to reach out to us, Phoebe at telemedicine talks, Leo at telemedicine talks.

 

And then I think in the next episode we're gonna be talking about the new venture that me and Leo are starting. So state tuned for that one.

 

Speaker 1: Reach out. Definitely reach out. I like the idea of. A free counseling service, not by me obviously, but by Phoebe and just working through it. It's super helpful and you know, I think a lot of people learn from it, so please reach out.

 

But no exciting stuff. Thank you, Phoebe.

 

Speaker 2: Yeah, thanks for everyone, for your support and for listening to us. We'll see you on the next episode.

 

Speaker 1: Awesome. Es Mahalo peoples.